this post was submitted on 25 Mar 2024
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Mildly Infuriating

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How is this even possible in 2024? I realize Rochester isn't exactly a major metropolis, but we're in the middle of town! It's not like they're relying on Hughesnet or something.

Also, it's not that they're cheaping out on us either. The owners live upstairs. This is a duplex.

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[–] WillySpreadum@lemmy.world 184 points 7 months ago

Hope you enjoy reading these comments in 3-5 days

[–] KingJalopy@lemm.ee 101 points 7 months ago (1 children)

So you spent your whole vacation uploading this picture???

[–] FlyingSquid@lemmy.world 35 points 7 months ago (1 children)

Thankfully slightly faster than that. Also, unfortunately, not a vacation.

[–] YtA4QCam2A9j7EfTgHrH@infosec.pub 19 points 7 months ago (1 children)

I wish you well. My wife’s trip to Rochester was worth it, and my pop had brain surgery there that went really well. I hope things turn out well for you.

[–] FlyingSquid@lemmy.world 19 points 7 months ago (4 children)

Thank you. I'm hoping this won't require brain surgery though! (It won't.)

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[–] fhqwgads@possumpat.io 54 points 7 months ago (2 children)

Ok I have an amount of experience with basically everything going on here so here's what you should do:

First, find the listing and see if they have WiFi listed as an amenity. If they do great, you can complain to Airbnb as a last resort. If they don't you can't, which honestly probably isn't going to change much unless they are turds.

Second, do a few speed tests around the house, especially next to the other duplex unit. On the Airbnb app, send a screenshot of them and say something to the effect of "hey we noticed the Internet is slow, are you having issues too?"

Either they never checked if the downstairs WiFi and there's no signal, or there's a problem with the Internet and they need to call the company. Both are pretty viable. Does your phone say 75% signal or -75db? -75db is not great, but 75% should be ok. If you get faster speeds near the other unit it's likely their WiFi.

The other option is they have issues too. Fixed wireless can run into issues when things change like radar frequencies. They can call the company and get it fixed pretty quick. Even if they aren't paying for the faster speeds the ping shouldn't be anywhere near 600ms. Like, I lived with wireless internet for a long while and it's slow or shouldn't be that painfully slow.

Don't just suffer through, often people don't mention this kind of stuff and if the hosts aren't on top of their tech they don't know it's an issue. There was an issue with the Wi-Fi firmware on a unit I do work for and the guests only mentioned it at the end of their month long stay. They should be willing to work with you especially if they advertise wifi but honestly probably even if they don't. Like, just don't be an ass about it and they'll probably be pretty accommodating.

[–] FlyingSquid@lemmy.world 23 points 7 months ago (1 children)

Definitely 75%. The WiFi signal is undeniably strong.

I told my mother to talk to AirBnB about it, but that's all I can do. It's not on my dime and I didn't make the reservation so I haven't even see the listing. She said she would, but we'll have to see.

[–] fhqwgads@possumpat.io 18 points 7 months ago (6 children)

If the signal is decent I'd bet there's a problem upstairs too.

Going through Airbnb support really isn't worth it and will take forever. Just message the hosts directly. If you have an Airbnb account you can be added as a guest on the trip by her and message them yourself if she doesn't want to deal with it.

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[–] elrik@lemmy.world 50 points 7 months ago (1 children)

You're in the wrong Rochester!

[–] jadedwench@lemmy.world 16 points 7 months ago (1 children)

I am so jealous. Those assholes will not run it to my apartment. Landlord tried. The entire neighborhood behind and next to us has it. I am just done and fed up with Spectrum. Maybe I should call and bitch.

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[–] ikidd@lemmy.world 44 points 7 months ago (6 children)

Come to rural Canada. Our internet is slower, but at least it's three times more expensive.

[–] Frozengyro@lemmy.world 6 points 7 months ago (1 children)

You got that going for you, which is nice.

[–] Cameri@lemmy.world 9 points 7 months ago

They also have to deal with Wendigos. Not sure if slow internet or a horror beyond human imagine is scarier

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[–] OsaErisXero@kbin.run 35 points 7 months ago (2 children)

This is your ISP's pricing list:

https://www.radiolinkinternet.com/Plans.html

$55

15mbps down / 5mbps up

$65

22mbps down / 7mbps up

$85

30mbps down / 10mbps up

Call

-other speeds up to 1000mbps Wireless are available-

They're a rural fixed wireless provider. I don't understand why they would try to serve the middle of the town.

I would personally consider getting a refund, but the hotels there aren't that much better for speeds. The city /does/ have good internet access available, i don't understand why nobody purchases it :(

[–] someguy3@lemmy.ca 22 points 7 months ago (1 children)
[–] fhqwgads@possumpat.io 13 points 7 months ago (3 children)

It is and it isn't, those are pretty standard fixed wireless rates. It's largely used in pretty rural areas where you wouldn't be able to get fiber or cable or often even DSL. They compete against things like hughesnet that's more expensive and has something like a 15gb data cap. Or starlink for $150 a month and $500 of equipment and the weight on your soul of giving Elon money.

They often run wireless backhauls for tens of miles across multiple towers so bandwidth is pretty limited and setup and maintenance is somewhat specialized. Like yeah if you can get cable or fiber do that it's way better. But when there's no other option is not that bad all things considered.

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[–] FlyingSquid@lemmy.world 10 points 7 months ago (2 children)

I don't get it either. I am doing a little better tethering my notebook to my phone using the local data, although I don't think it's 5G. Unfortunately, I have an iPhone and a Linux notebook and I can't seem to figure out a way to get the notebook to connect to the iPhone via WiFi. I can only use it tethered via USB. Which means that if I want to go into another room and not lose internet, I need to carry them both around. Annoying, but at least the internet is faster. I should have thought of it earlier.

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[–] gkpy@feddit.de 21 points 7 months ago (7 children)

meanwhile random residential internet speeds in tokyo beating out every consumer connection available in my area (and country I assume): librespeed result for tokyo shows 147Mbps down, 153Mbps up

[–] MrSoup@lemmy.zip 10 points 7 months ago (1 children)

Upvoted because of librespeed

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[–] phoenixz@lemmy.ca 21 points 7 months ago (1 children)

I just saw the "radio link internet" there

If your internet is beamed in over some radio signal somewhere then yeah, I get why it's so shitty. Wait until it starts raining!

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[–] ichbinjasokreativ@lemmy.world 17 points 7 months ago (4 children)

I have 250Mbit/s in a really old building within a small to medium size town in Germany

[–] vox@sopuli.xyz 13 points 7 months ago* (last edited 7 months ago)

one of local Ukrainian isps offered to run fiber (symmetrical 100) to the middle of nowhere. like literally, the nearest store is a couple if kilometers away, it's the last building along a road literally surrounded by a huge field, in a village with like 10 people still living in it.

(i don't need constant internet connection there tho as I'm only there occasionally, 4g is more than enough)

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[–] rem26_art@fedia.io 15 points 7 months ago (1 children)

It'd be faster to mail the TCP packets via USPS

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[–] negativenull@lemmy.world 11 points 7 months ago* (last edited 7 months ago) (1 children)

My solution to crappy internet while traveling (not a solution to the present moment):
https://www.amazon.com/gp/product/B09N72FMH5
https://www.amazon.com/gp/product/B07XXBQPZL

My phone provider (GoogleFi) allows you to get a free data-only SIM for your account. I put that into the ZTE USB dongle thing, and plug that into the mini router. That router can be powered by a USB battery bank, or your phone's USB-C charger, or a wall plug. It then gives you your own OpenWRT router you can use wirelessly, or via a CAT-5. I have unlimited data, so I don't get charged extra. I have the router setup with Wireguard into my house as well, so I can get adblocking through the router as well. It's all very compact/portable. I just used it on a road trip, plugged into my car's USB port, and my son streamed Netflix on his tablet.

I have also used that USB dongle directly into my Linux laptop, and it was plug-and-play as well (bypassing the need for the router).

edit: basically it's an over-engineered dedicated hotspot, but I'm a geek and like to over-do things

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[–] morbidcactus@lemmy.ca 10 points 7 months ago (3 children)

How bad is this to use? 5 Mbps isn't awful to use but that ping concerns me, high pings in my experience are worse than slow speeds in a lot of cases (gaming, browsing, chat etc.)

[–] cynar@lemmy.world 10 points 7 months ago

The upload is likely more of an issue. I was stuck with an annoying ASDL setup for a while. Download wasn't bad, but upload was extremely low. It also had no form of traffic shaping. As soon as one of our phones decided to back up our photos, the TCP return packets started getting lagged out. Basically webpages wouldn't load/timeout while anything was trying to upload.

Long pings are annoying. Insufficient upload can break a lot of 'modern' websites.

[–] phoenixz@lemmy.ca 7 points 7 months ago

A ping of 100+ is slightly noticable (not counting gaming here), 200+ is very noticeable, 500+ becomes close to very annoying / unworkable for most cases. A 600 ping will be hard to even load pages. Streaming might might work, but a high ping like that usually comes with a high packet loss too, so I wouldn't hold my breath for Netflix even...

[–] FlyingSquid@lemmy.world 6 points 7 months ago

Crazily bad. Like even Lemmy.world takes a good 5 seconds to refresh.

[–] jeffw@lemmy.world 9 points 7 months ago (5 children)

That’s what you get for going to America’s second best Rochester.

That being said, people don’t normally go there for good reasons. Hope you’re healthy

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[–] hazardous_area@lemmy.world 9 points 7 months ago (1 children)

My office is at about 1 mbs with RTO. I feel your pain friend

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[–] mechoman444@lemmy.world 8 points 7 months ago (2 children)

Ya. Most vacation rentals will have Internet like this. They don't want you pirating or downloading potentially illegal materials.

It's enough to watch Netflix and Google shit and that's about it.

[–] skuzz@discuss.tchncs.de 15 points 7 months ago

Your average landlord isn’t going to even be thinking or caring about “piracy”. They only care about their bottom line.

[–] FlyingSquid@lemmy.world 15 points 7 months ago (3 children)

Is that enough to watch Netflix? I didn't bother trying.

[–] Mr_Dr_Oink@lemmy.world 6 points 7 months ago (7 children)

I dunno, 3 megabits works out to about 0.375 megabytes per second. So its slow.

That seems like a limiter has been applied. Probably on the router. I dont think there are internet providers out there still offering adsl speeds like this. You would need around 5Mbps to watch HD on netflix.

Might be worth finding the actual router and getting the log in details from the sticker on the bottom/back and logging in to see if you can disable it.

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[–] LeroyJenkins@lemmy.world 6 points 7 months ago

you'll be fine. I played WoW in the early 2000s with these Internet speeds.

[–] Infynis@midwest.social 6 points 7 months ago

The ISP I work for provides residential gigabit fiber to Rochester, so I know it's definitely not a problem of availability

[–] technomad@slrpnk.net 6 points 7 months ago

Wow, that's almost as fast as my phone's hotspot!!

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