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submitted 3 months ago* (last edited 3 months ago) by jeffw@lemmy.world to c/technology@lemmy.world
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[-] dan@upvote.au 175 points 3 months ago

I hate these proprietary systems because companies have very bad track records in terms of maintenance, since they'd rather you buy a newer product.

In 2022, the automaker told drivers of the affected cars, some only three years old, that a technical solution was delayed by the pandemic. Now, more than two years later, those drivers still don’t have access to telematics services. [...] Vehicles from Hyundai and Nissan, some as late as model year 2019, also lost some features after 2022’s 3G sunset.

In a country with good consumer rights, this would be a valid reason to return it and get a replacement or refund: It's no longer offering functionality that was advertised and that you paid for as part of the purchase price.

[-] FrostyPolicy@suppo.fi 37 points 3 months ago

In a country with good consumer rights, this would be a valid reason to return it and get a replacement or refund: It’s no longer offering functionality that was advertised and that you paid for as part of the purchase price.

In the EU this would probably be a no-brainer.

[-] dan@upvote.au 19 points 3 months ago

Same in Australia, where I'm from. I'm living in the USA now and it's a lot harder to get refunds for things like this.

[-] norimee@lemmy.world 14 points 3 months ago

The mandatory warranty for any product in the EU is 2 years. It doesn't take into account products like cars that you would expect to be usable for 10+ years.

I doubt you could claim anything in the EU either after more than 2 years.

I'm not an expert on this, if there are some regulations I didnt take into account, please correct me.

[-] dan@upvote.au 10 points 3 months ago* (last edited 3 months ago)

The mandatory warranty for any product in the EU is 2 years

I don't know a lot about EU policies. In Australia, products must last for as long as a reasonable consumer would expect them to last (for example, 10 years for a large appliance like a fridge), including advertised features or features a sales rep told you about, regardless of the warranty period. A company removing features only three years after purchase would absolutely qualify for a refund or replacement.

I think Australia's policies are stricter than the EU though. As far as I know, Australia is the only country where you can return games on Steam if there's a major bug, even if you've had it for months and have hundreds of hours of game time. Valve got sued by the government and fined AU$3 million because they tried their "no refunds after 2 hours of game play" approach in Australia, which is illegal there (you can't have conditions like that on refunds if the refund is for a major issue). https://www.pcgamer.com/valve-posts-a-notice-about-australian-consumer-rights-on-steam/

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[-] jabjoe@feddit.uk 125 points 3 months ago

Without right to repair, there will be planned obsolescence.

My Citroen EV developed an on board charger fault. It wouldn't charge. The part was a "coded part" which meant it had to specifically programmed with my EV's ID by Citroen at manufacture. It took months to finally be fitted and ready. So basically, not only does the coded parts system make service shit, but also means when the manufacturer is done making the part, the car is dead. You can't swap parts between cars and there is no third party parts. It's meant to be about car theft, but it's very convenient it blocks competition and long product life....

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[-] todd_bonzalez@lemm.ee 72 points 3 months ago

Cars should just come with a big open socket up front, where I can buy (or build) my own infotainment system to install there. That way I can replace it over the course of the car's lifetime. Or, give me the option to just plug it up or install a traditional car radio or something. I should be able to cram an 8-track player in if I want.

Keep all automobile controls as physical buttons, knobs, and levers.

I haven't owned a car in over 10 years, but whenever I look at what's available, I can't get past how much planned obsolescence is baked into newer cars. I would never buy one...

If automakers focused on cars, and let tech companies and focus on building the infotainment systems, we'd have better choices and less vendor lock-in.

[-] noughtnaut@lemmy.world 46 points 3 months ago

Cars should just come with a big open socket up front, where I can buy (or build) my own infotainment system to install there.

...which is precisely what we used to have, before auto makers decided to insist that they should be enclosed in a swooping dash.

[-] todd_bonzalez@lemm.ee 14 points 3 months ago

I'd be fine with a reinvention of the modular system with more digital I/O and connections to other features of the car. Let me buy something like a "Samsung Galaxy Drive" infotainment dash that embodies the "swooping dash" concept, or let me buy a pre-built shell that I can build out like a custom PC.

I can cram my car full of corporate apps, or I can run it on Linux. I would love to have the choice.

Any future self-driving capabilities need to be inside of their own dedicated system like an aircraft autopilot.

[-] BigPotato@lemmy.world 11 points 3 months ago

I mean, the DIN hole was a standard size but it certainly wasn't a 'socket' and anyone who had a Ford Focus that needed a Mercedes-Benz writing harness to plug up their aftermarket radio knows what I'm on about.

[-] Omniraptor@lemm.ee 11 points 3 months ago

I may be weird but why would you need an infotainment system at all? I have all the infotainment I could possibly want in my phone, the car is only needed as a Bluetooth speaker and for standard playback controls.

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[-] mox@lemmy.sdf.org 69 points 3 months ago* (last edited 3 months ago)

I'm disappointed to find this article is mainly about losing premium subscription features that use mobile internet, which I see as little more than expensive spyware. I don't want them in the first place, and although I believe that some people might, it doesn't seem like one of the important issues around car technology or transportation in general.

The promise is a “smartphone on wheels”: a car that automakers can continue to improve well after an owner drives away from a showroom.

I feel a more worthwhile discussion would be about how a long a “smartphone on wheels” will remain useful compared to one that doesn't depend on continually updated software. How much more often will they need to be replaced? How much more will that cost people? How much more waste and pollution will be generated because of shorter car lifetimes? What sort of right-to-repair laws do we need here?

Seems like a missed opportunity.

[-] fubarx@lemmy.ml 59 points 3 months ago

It's not just cars. Anything with electronics (appliances, smarthome devices, healthcare, transportation) that is designed to last more than three years will hit a wall.

The host devices are designed to last 10-15 years, but the electronics will be out-of-date in 3-5 years.

The processor manufacturer will have moved on to new tech and will stop making spare parts. The firmware will only get updated if something really bad happens. Most likely, it'll get abandoned. And some time soon, the software toolchain and libraries will not be available anymore. Let's not think of the devs who will have moved on. Anyone want to make a career fixing up 10-yo software stack? Where's the profit in that for the manufacturer?

So as an end-user, you're stuck with devices that can not be updated and there's still at least 10-20 years of life left on them. Best of luck.

Solution: go analog. Pay extra if you have to. They'll last longer and the ROI and privacy can't be beat.

[-] wewbull@feddit.uk 25 points 3 months ago

The problem isn't analogue Vs digital, or even software controlled or not. It's about the design assuming:

  1. The manufacturer will always exist
  2. The manufacturer should be the only one to maintain the device.
  3. The manufacture will define what the owner will do with the device.

An analogue device can be at fault too. Proprietary parts. Construction techniques which don't allow for dissambly without destroying things. All that stuff.

...but you're right. Buy the items that let you service them, that don't rely on cloud servers and software updates, that use standard parts, etc, etc. Right to repair legislation is good too, but the companies understand purchasing power more. So educate those around you too.

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[-] NauticalNoodle@lemmy.ml 58 points 3 months ago* (last edited 3 months ago)

Cellular enabled cars are conceptually dumb. That's a hill I'm willing to die on.

[-] ZarkleFarkle@sh.itjust.works 16 points 3 months ago

Me when my car gets hack and remote controlled to drive off a cliff:

"Ahhh" D: sploosh

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[-] Zak@lemmy.world 53 points 3 months ago

Locked bootloaders should be illegal. Manufacturers should have to provide enough specs that third parties can write code that runs on the hardware.

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[-] skulblaka@sh.itjust.works 47 points 3 months ago

I dream of an open source car. Something simple but reliable, say a legally-distinct 2004 Honda Accord, bog standard, no frills, no detail package options, just A Cheap Car with standardized parts and open source software. It's the only car the company makes, you can buy one for 10k or build your own for 6k out of parts and a couple months worth of weekends, car nerds will fork the software for infinite tuning customization, and it doesn't report your location back to headquarters. Parts are standardized across every car we've ever made so your local parts store will have them in stock. The new model year is the same car as last year, we just built some fresh ones for people to buy new.

I have no way of making this dream a reality. But I dream of it nonetheless. American car culture has gone off the rails, and the number of people I see already driving around old 5-owner Hondas and Toyotas and Buicks tells me that there is definitely a market for a cheap basic car that runs.

[-] InFerNo@lemmy.ml 9 points 3 months ago

That would have been the Sono Sion, but there was too little interest. Not enough preorders meant they ran out of money to continue development.

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[-] OsrsNeedsF2P@lemmy.ml 42 points 3 months ago

Phones are supported well beyond their average ownership lifetime.

Are they?

[-] subignition@fedia.io 17 points 3 months ago

My hunch is that "average ownership lifetime" for mobile phones is MUCH lower than you or I (or anyone who is careful with their phone) probably expects. There is probably a too-big segment of the market that is trading in yearly for a newer model.

[-] NegativeInf@lemmy.world 11 points 3 months ago

Supported in the sense that "We will update your device and deliberately slow it, break it, or brick it because fuck you."

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[-] AlexWIWA@lemmy.ml 39 points 3 months ago* (last edited 3 months ago)

I've been screaming about this for years and no one listens. My old car will run longer than my new one because I can change the head unit in the old one

[-] 1984@lemmy.today 20 points 3 months ago

Noone listens because they want people to buy new cars every 10-15 years. Capitalism endgame where companies don't care about what the consumer wants anymore, as long as they make sure consumers don't have choices.

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[-] NutWrench@lemmy.world 26 points 3 months ago

When you car can connect to the Internet, it becomes a data-mining tool that tells everyone your business. Companies would LOVE to have all that juicy location data that only Google has right now (from your phones). Insurance companies would LOVE to know your driving habits to have any excuse at all to jack up your premiums.

[-] Sam_Bass@lemmy.world 25 points 3 months ago

Just another way to force you to buy a new one

[-] Gsus4@programming.dev 22 points 3 months ago

.......linux cars? Pretty please?

[-] BilboBargains@lemmy.world 19 points 3 months ago

Vehicle control systems are overwhelmingly programmed in C, mostly from graphical design tools such as MATLAB Simulink via an automatic process. These are real time control systems which are quite different to an interrupt based operating system such as Linux. The many individual controllers must work in concert according to a strict architecture definition and timing schedule that defines the functionality of the vehicle. It's not at all like a PC or phone, whose OS become irrelevant over time, with respect to their environment of other systems. The vehicle environment is the same environment that we inhabit i.e. the one with gravity, friction, charge and the other SI units. This is slowly changing with advent of self driving but, yeah.

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[-] histic@lemmy.dbzer0.com 22 points 3 months ago

And this is why I drive a 1980 Volkswagen rabbit pickup. better gas mileage then modern cars (50mpg+ on the highway) I can replace about any part in it for under a few hundred in most cases even a new engine can be done under 1000. And everything is dead simple to work on no fancy computers or anything.

[-] AA5B@lemmy.world 25 points 3 months ago

How about those crumple zones? Feel safe in your passenger cage? Hope you’re shorter than the dashboard in case of a rollover. Don’t have to worry about getting hit by those airbags, do you? Imagine that steering column spearing through your chest

New cars aren’t just about the latest infotainment, gadgets, and design. There have been huge improvements in pollution control and safety. There has also been huge improvements in efficiency, even if they’re masked by the increased weight of safety improvements, increased performance, and generally much larger size. So far a lot of that increased complexity is well worth it - I’ll never have another car without anti-lock brakes

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[-] Valmond@lemmy.world 14 points 3 months ago

Polluting as hell though, or so I imagine?

Even in Sweden catalysators were not mandatory before like 1986 IIRC.

The rest is awesome though 👍😎

[-] BearOfaTime@lemm.ee 10 points 3 months ago

And what are the pollution costs of even manufacturing a new vehicle, VS one that's already in place?

We can't manufacture our way to using fewer resources.

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[-] fury@lemmy.world 22 points 3 months ago

How is the 3G sunset not solvable by just swapping out a modem module for an LTE or 5G one and maybe installing some new modem firmware? A lot of cars are running a Linux kernel under the hood, so I'd think it's pretty well swap and go

[-] boonhet@lemm.ee 14 points 3 months ago

Ah, if only car hardware was modular and standardized... And if you had access to your infotainment system beyond touching the pretty buttons...

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[-] TheObviousSolution@lemm.ee 21 points 3 months ago

If only. They are more like rolling SmartTVs. Once they stop getting updates, only the offline features will work.

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[-] Blackmist@feddit.uk 15 points 3 months ago

Then whatever is fucked in the electronics will be fucked forever.

Just like it has been for the last 20 years or so.

[-] jimmy90@lemmy.world 15 points 3 months ago

this should be part of car safety and legislated by the govt, no?

in the uk it would be part of the MOT to see that your software is up to date and working

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[-] I_Miss_Daniel@lemmy.world 15 points 3 months ago

What's wrong with just a pot box, a motor and some batteries?

[-] disguy_ovahea@lemmy.world 24 points 3 months ago

That’s what I like about CarPlay. Just give me a dumb screen with CarPlay compatibility. I’ll get new features with my phone upgrades. The rest of the car could be mechanical for all I care. I prefer cable clutches anyway.

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[-] invertedspear@lemm.ee 9 points 3 months ago

The main issue is that the NHSTA requires a backup camera, which requires a screen. Since they have to make room for that screen, manufacturers now want to make it a premium thing they can use to justify up charging.

I don’t see a solution to this until someone actually tries to make things cheap again and small screens become the trend.

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[-] chemicalwonka@discuss.tchncs.de 15 points 3 months ago

Late stage capitalism

[-] wewbull@feddit.uk 13 points 3 months ago

You don't need a computer in a car, especially an electric one. Sure, you want some electronics, but do you think 1970s milk floats had computers in them. Today's EVs are basically the same thing with better motors and batteries.

Software control should be kept for luxury aspects of the vehicle. Nothing critical.

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this post was submitted on 28 Jul 2024
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