Jesus Christ it's like the SNL Pongo skit in real life.
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Welcome to the "brand new world" of IOT hardware where you are the product and continued service depends entirely on how you can be monetized.
I'm assuming it runs on AI and the company has to provide the backend. So yeah, if you purchase something that requires a company's infrastructure, it can certainly be bricked.
Which is why you should only buy stuff that relies on local APIs and on board processing.
99.99% of the people willing to buy an emotional support robot for their children will have no idea what the words you said even mean.
I'm confused how a robot even CAN be emotionally supportive. I didn't even know this was a thing.
Yep, and that's a shame. There should be some sort of government rating or warning put on stuff like that.
Self-hosting makes more sense every day.
All companies should be required to release their entire codebase under the GPL if the product is no longer going to be maintained by them.
That way a community of people who actually care can maintain and improve it.
I play several games that run on 20+ year old engines, long since abandoned by their original creators. The community reverse engineered the games and server infrastructure so they can still be run and enjoyed today. Same for all the folks who develop emulators and the entire ecosystem of ROM dumpers, readers, and handhelds that surround them.
Capitalism is a cancer. So amazing that, at least in certain parts of the software world, we have something better.
This is also a friendly reminder to donate to and support your favorite FOSS projects! they need all the help they can get. ❤️
I'll do ya one further: Copyright should have the same lifespan as a patent. 20 years max. No extensions, no exceptions. I'd even cosider less time than that.
If you retained the unilateral rights to copy your idea for 20 fucking years and you haven't made your healthy profit on it already in that time, tough. Your work will forcefully enter the public domain so people who were likely actually still alive when it was culturally relevant get a shake with it.
There is no reason why something created during my childhood ought to still be languishing locked up in trust of some dead man's corporation by the time I've withered away of old age and my grandkids have done the same. The severe generational lag of culture and accessible technology created by copyright in its current form is absurd.
If you want to chase your golden goose forever, keep making new iterations of it that have their own copyrights that fairly compete against everyone else's in the marketplace of ideas. Get off your laurels. Get on your toes. Keep making new, inspired things. Earn your goddamn right to continue being seen as the rightful creator to follow up what you've previously made in the past.
They are considering it making it open source, among other options to keep the robots alive
OpenAI started as open as well. Sadly
Man those parents. Oof.
I do not wanna be in their shoes.
Telling your kid that needed an emotional support robot friend that the robot friend is going to take a nap for a long time and might not wake back up? Ooo boy.
Helping a kid through a divorce is hard enough. This seems like a terrifying nightmare.
To be fair, electronics break all the time, and living pets die eventually - both things everyone needs to learn how to cope with, including children. This is just the Venn Diagram of those two pieces of reality.
No thanks. I'll get an emotional support cat and you can't brick my cat. Take that, big tech!
you can't brick my cat
Is this a challenge
🤨
Somebody call SPCA!
Whatever you do to that cat I will do to you
Oh yeah? Well I'm gonna love him and cherish him forever
❤️
Now kiss
You're going to snuggle me, feed me, and clean my poop?
......ok man.....
I was talking to that specific person about that specific cat.
But yes.
Careful with that one. Big pharma killed my cat once.
My cat came down with Feline Infectious Peritonitis which is a coronavirus that is lethal to cats when the virus mutates and becomes FIP. FIP is 100% fatal without treatment, and there is now a treatment (originally developed at UC Davis) that is now owned by a big pharma company. They shut down the feline clinical trials in 2020 because they also make Remdesivir, and there was a concern that if there were any problems with the feline drug trial, the FDA might not approve Remdesivir for COVID. You can buy the drug on the internet from China, but it's a 12 week course of twice daily injections, and you're gambling on whether you got a good batch every time you get a shipment.
By the time we found this out, it was too late to save our kitty, so he crossed the rainbow bridge.
I'm sorry to hear about your cat. 🫂
Just to add on about FIP treatment--- if your cat ever gets FIP then on Facebook look for "FIP warriors" or "global fip cats" (iirc) to find volunteers who can help supply medicine
Also note that there IS an FDA approved compounded version but many vets aren't aware about it, and even if they were aware since it is compounded they won't have it in the office. This means that it will take a few days for you to order and treatment is often time sensitive from what I've heard.
FIP Warriors is who we went through, but it progressed too quickly because the fluid accumulation was in his lungs, not his abdomen.
That medication is quite new to the market and wasn't available when this happened about 4 years ago, but I will mention this to our current vet so that she knows about it.
Christ, even Amazon refunded everyone who bought a Glow.
It sounds like they literally can't refund people because the company completely ran out of money and is gonna be liquidated. Sucky situation for all parties involved.
If only there was law demanding to refund broken products before liquidation.
Or a law stating that in the case fair refunds can not be provided that the software needed for running the hardware becomes public domain and is published and released on a git maintained by the library of Congress.
I would like to think the community could work out the API's and replicate them on a free server, but if this was just a glorified Alexa box, there is probably a lot more server-side processing that needs to happen to keep it running.
It is sad to give your child emotional support robot to begin with.
I get the feeling, but tools come in many shapes and forms. If this was truly helpful for any kid, it's a fucking tragedy that's bricked.
I assume it relies on external servers for processing, so it was a matter of time though.
See there's the problem right there. They shouldn't have sold the robot. It should have been a subscription model, with micro transactions. That would have kept the investors flocking in.
I'd like to say this is sarcasm, but unfortunately it's the most likely lesson these ghouls will learn from this.
But the short-lived, expensive nature of Moxie is exactly why some groups, like right-to-repair activists, are pushing the FTC to more strongly regulate smart devices
Which will be harder in the next 4 years. On the other hand, maybe it sensibilizes more towards cloud-indepent operation and Open Source.
Buy anything that must login to a web server not located at your house and expect it to get bricked when that server doesn't work anymore. Simple....don't. Plus they are clearly gaining something from you.
I guess this device needed to connect to some remotely hosted server that enabled its functionality. And the company was losing money and hoping that sales would eventually pick up enough to make them profitable. But their latest investor decided not to put any more money in, and the company ran out of cash and can't pay its bills anymore.
The entrepreneur thought he could get more investor cash and ran the business in such a way that it would fall off a cliff if he didn't. And... He failed to secure more financing.
I have mixed feelings about products like this... If the device somehow needed to host an entire internet's worth of data to function, it certainly wouldn't have cost only $800. But when you buy a product that depends on the ongoing viability of the seller, you're in a position of caveat emptor - You better vet them out yourself, especially if they're new.
Hopefully the founders feel some emotional attachment to their product and the trust bestowed upon them by their unknowing customers, and release whatever on the back end makes the thing work so that motivated customers could reactivate their devices somehow.
What are the genuine use cases for such a robot? For when the kid has issues communicating with other people?
A robot has infinite patience and will never get mad or bully a child for fun. Ideally, this should also be true of a parent, but it's not. From a less grim angle, a robot doesn't have other responsibilities like work.
For a kid who feels too shy to talk to people, a robot can be good for practice. But it requires a lot of attentiveness from parents to make sure the child doesn't become dependent and moves on to taking to people once they get their confidence.
Back when drag was a kid, we used imaginary friends instead of robots. But a lot of parents and children don't believe in imaginary friends, which is a shame, because robots are a lot more expensive.
It's also probably a developmental aid also. As someone with a child, you'd be surprised at how laser-focused parents can be with regards to developmental delays or issues and ensuring that their kids have every opportunity to meet specific milestones.
IMO while it's absolutely not a replacement for human interaction, something like this with the right backing could be very useful to a lot of kids that need additional help.
What's the opposite of "eating the onion"? I thought this was satire for sure.
Not earing the turnip?
Nothing like this should ever rely on an external server.
Emotional support brick their CEO's face