this post was submitted on 09 Aug 2023
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Long, long ago I had a battle.net account with one of the physical authenticator tokens. A year or so ago, the battery died in it. I'm trying to recover my account but can't find a way to contact blizzard to remove the old authenticator without having it functional.

Does anyone have a link I can contact them at to remove a non-functional authenticator?

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[–] IlliteratiDomine@infosec.pub 6 points 1 year ago* (last edited 1 year ago)

If you have a phone number on the account, you can do an SMS reset. If not, I guess it's "open a ticket with a throwaway" time.