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[-] imgonnatrythis@lemm.ee 31 points 1 year ago

Guess it depends on what it is, but 90day warranties are still a thing. Everything is just meant to be disposable now though so I guess the idea of refunds is an older person thing.

[-] Edgelord_Of_Tomorrow@lemmy.world 22 points 1 year ago

Also depends on the country, in Australia warranties are defined by law as essentially infinite and only constrained by the "expectations of a reasonable person."

[-] owatnext@lemmy.world 10 points 1 year ago

Australia, back at it again with "things that just make sense and should just be things everywhere."

[-] TrippaSnippa@aussie.zone 2 points 1 year ago

"Essentially infinite" is a bit of a stretch. The minimum warranty period is 12 months but it is true that there's no defined maximum period. The reasonably expected lifespan of a consumer good generally increases with its value. Manufacturers and retailers are free to offer further warranties in addition to the guaranteed warranty period under the consumer law but this does not reduce or replace your rights under the law.

I will add that change of mind refunds are not covered by Australian consumer law and it is uncommon for retailers to accept them compared to the US. You can usually exchange something for another item of equivalent value or store credit, but you usually can't buy a phone to try out and return it after 30 days for example.

[-] kungen@feddit.nu 2 points 1 year ago

Your 2nd paragraph is similar in the EU: when buying directly in a physical store, there's no law requiring they accept returns, and only 14-days when purchased online. But because so many physical stores allow returns (at least in Sweden), sooo many people actually believe it's something coded the law.

this post was submitted on 22 Sep 2023
949 points (97.1% liked)

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