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That's awesome. What do you think was the deciding factor in getting those concessions?
First and foremost: unionization.
Second: picking the right people for your negotiation committee. We spent nearly 8 months preparing to sit down with the company, and the first meeting was a complete wash. Second meeting we talked them into it with a rational appeal regarding the reality of insurance costs plus the fact that a sick workforce cannot work.
As far as wages: make them fight you for everything they want. Itemize every part of your job. Make lanes and stay in them. When your union goes to negotiate, the union has the upper hand. You inform them what you will do, not what you desire.