this post was submitted on 19 Jul 2023
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Technology

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[–] eldrichhydralisk@lemmy.sdf.org 148 points 1 year ago (3 children)

Prior to the API fiasco, Reddit Inc had demonstrated a pattern of promising changes to the mods which they failed to deliver timely if at all. They've acknowledged this pattern, promised to do better, then failed to deliver time and again. That part isn't new.

Then the API changes were announced and the Reddit community gave Reddit Inc the loudest and most decisive rebuke they ever have. That was the feedback conversation. And Reddit Inc went forward with their plan unchanged. No concessions were made. No concerns were addressed or alleviated. Reddit Inc was informed of what this decision would break and they went ahead and broke it anyway.

As a former mod, there is nothing left to discuss. There is no reason to believe Reddit Inc will act on anything that doesn't agree with what they've already decided to do. I'm not going back to that kind of abusive relationship. They had their chance to listen to feedback and made it clear that they won't.

That's a great point. The entire last 2 months have been continuous feedback sessions. The Ama with spez is full of well upvoted feedback. There was a simple 5(?) item list with direct feedback and requests during the blackout with steps on how to accomplish it.

Reddit inc proved in the last to months what they do with feedback

[–] socsa@lemmy.ml 37 points 1 year ago (1 children)

I modded a 10M+ sub for years and years and it is laughable how inept reddit's engineering team must be when it comes to developing mod tools. They literally have open source teams hacking mod tools into browser extensions and they still couldn't figure it out.

After a while it became abundantly clear that this kind of boring, iterative feature engineering was just not well funded compared to other parts of the company.

[–] tgxn@lemmy.tgxn.net 3 points 1 year ago

I made a poc https://modder.lemmyverse.net tool that I'm hoping to expand on for Lemmy tooling 😄

[–] namesaregreat@beehaw.org 17 points 1 year ago

Very well said! Reddit’s lack of any response to feedback is one thing. However, to actively act like there has not been provided feedback already is disingenuous and well just more of what Reddit has proven they want to be. If they would come out and actually address the already provided feedback, I still wouldn’t trust them as far as I could metaphorically throw them.