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What software you consider so bad it made you happy when you left your job? (lemmy.world)

submitted 8 months ago by Quazatron@lemmy.world to c/asklemmy@lemmy.world

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I've worked with some pretty rotten software, but management software is easily the most user unfriendly, so my vote goes to HPSM.

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[-] TrueStoryBob@lemmy.world 19 points 8 months ago

I'm a television technical director and Ross Overdrive is hell on wheels... it's a video production system mostly used by local television stations to ~~consolodate~~ "automate" their control rooms down to one person. There's three major companies that build systems like this: Sony, GrassValley, and Ross. In my experience GrassValley's Ignite is pretty good, it's stable and gets the job done. Sony's ELC is best, going above and beyond what I need it to do (plus their customer service and tech people are just awesome). Hands down, Ross Overdrive is a pile of garbage. Their physical video switchers are really great (super intuitive and built to last), but the Overdrive automation system itself is just a clunky and uncooperative UI. I've had such a bad experience with their system I've turned down jobs when the place uses Ross Overdrive. Ross's Xpression graphics system (or "Chyron") is also a hot mess. I've heard that if you're using all Ross stuff (video switchers, graphics system, video servers, robotics, etc) it runs smoothly and that may be true, but Christ-on-a-pogo-stick have I had nothing but trouble with their software.

[-] Che_Donkey@lemmy.ml 7 points 8 months ago

This is crazy industry specific but a gottdamn good read!

[-] TrueStoryBob@lemmy.world 10 points 8 months ago

Basically, my job is to edit video... live.

For about four hours every day, I sit in a room filled with about $2 million in equipment next to a studio with an even larger pricetag. For example: a robotic camera can cost upwards of $90k... our studio has four. Thosw robots are my children and I love them with my whole heart.

[-] corsicanguppy@lemmy.ca 7 points 8 months ago

Ross Overdrive is hell on wheels

For fun, go get them security-audited. It'll be a gong show.

[-] kryllic@programming.dev 4 points 8 months ago* (last edited 8 months ago)

Just out of curiosity do you have any examples of quirks or annoyances that you found to be especially egregious? If you can't share due to NDA no worries

[-] TrueStoryBob@lemmy.world 6 points 8 months ago

No NDA and no problem!

When I last used Overdrive, it was a fresh installation, but the system itself had been around for a few years. The UI was uncooperative, making changes required going into a script instead of just a quick fix in the on-air playlist or changing a few lines of typed coding (like with ELC and Ignite respectively). The program itself was crazy unstable... look, crashes happen with any computer program or system, but this was a daily occurrence (sometimes twice in an hour long show) which is completely unacceptable. Finally, compared to Sony and GrassValley, building new codes was a trial that often required access to the video switcher itself instead of just handling things through the code editor program.

While I haven't worked on an Overdrive system in years, one or our competitor stations in town just got one; they've been having a hell of a time with it and it shows on-air. Been working in broadcasting for almost twenty years and I've launched all three automation systems at one time or another. With Grassvalley and Sony's automation there's seldom a problem at launch... Ross seems to always be a beast that needs to get wrangled. I seriously want to go to that competitor and help them (also, their studio is lit for shit and I want to fix that as well).

[-] Passerby6497@lemmy.world 3 points 8 months ago

What do you do when those crashes happen during a live broadcast? Is that something is viewers might notice at home?

[-] TrueStoryBob@lemmy.world 5 points 8 months ago

You drop up black and go to commercial. Hopefully, the system is back up when the break is over.

[-] gazter@aussie.zone 2 points 8 months ago

But rack mount programmable touchscreens are sexy!

[-] TrueStoryBob@lemmy.world 1 points 8 months ago

We are in the future! Rack mounted touch screens are how we know we're in the future.

this post was submitted on 06 Mar 2024

369 points (98.2% liked)

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