this post was submitted on 11 Mar 2024
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But… why?
Because that's the way they've done it since 1987, and the CEO doesn't like change.
@radix @gregorum I can just FEEL how super useful that was many many years ago. How utterly brilliant everyone felt when they got it working. How depressed they must feel to know it's still going.
Not OP, but if I had to hazard a guess, it started as a rudimentary issue tracker and grew into a formalized system over time, maybe? I've worked with many a project manager who "knew Excel" and liked to use it for things it should never be used for, and sometimes PMs get promoted and take their dumb little systems up the org chart with them.
Bypassing communication archiving requirements? Years ago, I worked for a company that logged all IM, etc, that occurred in a companies intranet. There were laws that required all communications to be preserved for certain industries.
This sounds like a workaround to avoid chat history
Generally bypassing these auditing requirements is a punishable offense. I worked for a firm that was SEC regulated and you might be shocked at how much effort was expended on ensuring these policies weren’t being circumvented.
"We cracked the case open when we discovered their chats in 'troubleshooting_not_secret_comms.xls'. They tried to cover their tracks through regular deletion, and they would have gotten away with it if not for one neglected PC in a disused office running an unsupervised copy of Norton Backup 1990."
I genuinely don’t know. I was as flabbergasted as you are.