this post was submitted on 14 Jan 2024
256 points (93.2% liked)

Ask Lemmy

26736 readers
2331 users here now

A Fediverse community for open-ended, thought provoking questions

Please don't post about US Politics. If you need to do this, try !politicaldiscussion


Rules: (interactive)


1) Be nice and; have funDoxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them


2) All posts must end with a '?'This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?


3) No spamPlease do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.


4) NSFW is okay, within reasonJust remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com. NSFW comments should be restricted to posts tagged [NSFW].


5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.


Reminder: The terms of service apply here too.

Partnered Communities:

Tech Support

No Stupid Questions

You Should Know

Reddit

Jokes

Ask Ouija


Logo design credit goes to: tubbadu


founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] _number8_@lemmy.world 0 points 10 months ago* (last edited 10 months ago) (1 children)

taco bell in particular is embracing the kiosks and it's wonderful. they have signs in the lobby saying 'order at the kiosk' even. and why wouldn't you? why do people in the US have this pig-like stubbornness where they must have a human stand there and 'PeRsONaLIze tHE iNtERacTion' or some shit

[–] Tippon@lemmy.dbzer0.com 0 points 10 months ago (1 children)

There was an article published last year, maybe the year before, where they tested the touch screen kiosks in McDonald's. Every single one of them has traces of faeces on it.

Even if that wasn't true, it takes me significantly less time to tell someone my order than to scroll through however many sub menus the restaurant has decided to put their food into, and then select the options for each item and add it to my basket, then check out.

[–] TAG@lemmy.world -1 points 10 months ago

Having to crawl through multiple menus to order is not that big of a deal for restaurants. They don't value your time, they value their staff time (because they have to pay for it). There is probably very little ongoing cost to double the number of order kiosks while every additional human taking orders needs to be paid minimum wage. The restaurant owner watches with hate as their money slowly melts away while you decide if you want pickles, fried onions, and jalapenos on your burger.