this post was submitted on 12 Jun 2024
799 points (98.0% liked)
Programmer Humor
19512 readers
366 users here now
Welcome to Programmer Humor!
This is a place where you can post jokes, memes, humor, etc. related to programming!
For sharing awful code theres also Programming Horror.
Rules
- Keep content in english
- No advertisements
- Posts must be related to programming or programmer topics
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I find that when a user continually makes a stink to get their ticket dealt with first, I gently try to correct them, and when that inevitably doesn't sink in, and they call during a critical issue, I tell them quite firmly that things are down and nobody at x site can work, so your printer will have to wait. Log a ticket and I'll address it when I'm done Brenda.
.... They usually back off when you make it clear to them that they're not the most important thing you're dealing with at any given moment.