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I've been been using Target instead of Amazon Prime. Shipping takes a little longer but 5% off with red card is neat. Where it really lacks is quality control over shipping. With Amazon an item getting damaged during shipping was something like once every few years, if even that. With Target since they don't control that part of the chain it's out of their hands, and it feels like 1 out of every 5 orders had something damaged to some degree. The app make it super easy to get a free replacement though.
idk if it still is since I haven't used Amazons app since, but targets app is so much nicer
Edit: off memory the worst case was some aerosol sunscreen was dented so it was empty on arrival and the the app told me I had to do an exchange in store for it. It's not that bad, but just stuff that doesn't really happen with amazon
I'd say just do in store pickup whenever you can. That way, you can refuse to pick up the merchandise if it's too bad.