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[-] helenslunch@feddit.nl 124 points 4 months ago

T-Mobile also published an FAQ that answered the question, "What happens if you do raise the price of my T-Mobile One service?" It explained that the only guarantee is T-Mobile will pay your final month's bill if the price goes up and you decide to cancel.

Jesus fuck, how do they get away with that?

[-] wreckedcarzz@lemmy.world 44 points 4 months ago

"where are you going to go, our competitors? manic laughter"

I would suggest an mvno but they are being eaten alive too so

[-] TurdMongler@lemmy.world 7 points 4 months ago

US Mobile has been really good for me

[-] dorumon@lemmy.world 8 points 4 months ago

Been rocking Tello for 25 dollars a month for 35 gigabytes of data.

[-] Dremor@lemmy.world 8 points 4 months ago

Damn. I get 150GB for $15 here in Europe.

[-] khorak@lemmy.dbzer0.com 4 points 4 months ago

Tell me you don't live in Germany without telling me you don't live in Germany :D

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[-] ayaya@lemdro.id 6 points 4 months ago

I work from home and never call anyone so on Tello I pay $6/mo for 100 minutes + 1GB of data that pretty much functions as a 2FA delivery system.

[-] wreckedcarzz@lemmy.world 3 points 4 months ago

I have the same plan, but use it for places that insist on getting your phone number, that don't need my phone number. So they get my second number that gets used a few times a year.

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[-] fpslem@lemmy.world 68 points 4 months ago

I had one of these plans for over a decade. It was fun while it lasted—I won't be staying with the company after this.

[-] perviouslyiner@lemmy.world 24 points 4 months ago* (last edited 4 months ago)

Had a "pay as you go" contract since 1997 (not with T) - they told everyone that you need a new SIM for a network upgrade which required deactivating the original SIM. New SIM didn't work in normal (Nokia 1110) phones. Then they sent SMS saying that they weren't going to honour the original PAYG phone contracts.

[-] Reverendender@sh.itjust.works 8 points 4 months ago

Can I send an SMS to the bank telling them I will not be honoring our mortgage agreement?

[-] Crashumbc@lemmy.world 3 points 4 months ago

Absolutely!!!

I mean they'll foreclose but go for it!

[-] easydnesto@sh.itjust.works 19 points 4 months ago

At least they will pay your last month of service when you leave 👍. I agree that they should not have changed the terms later and then rolled back the pr and everything after they terminated the program.

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[-] Gingerlegs@lemmy.world 10 points 4 months ago* (last edited 4 months ago)

We had the “framily” plan from way back. They did the same to us in 2020. Eventually, you could not update your device without upgrading your plan.

We all bailed, lol

Edit: Almost forgot! I had call them 3 (three!!!!) times to finally get the service cancelled. By no accident, I’m sure. And they still left me with the 3 month bill.

[-] wreckedcarzz@lemmy.world 20 points 4 months ago

Why not just buy the device from the manufacturer, swap the sim, and boom you're "upgraded".

It blows my mind how people think 'carrier store' = 'cell phone store' and it's the only place to get them. Friends and family were baffled by this new information when I had this discussion with them. Imagine thinking that the only place you can buy a vehicle is at [your insurance company's local office]. All the carrier is doing is offering the service, and they sell phones too for convenience (and to lock in customers but shhh).

[-] catloaf@lemm.ee 6 points 4 months ago

Yup, T-Mobile lets you bring your own device. I buy all of mine used on eBay for significantly less than retail. I just have to make sure it's unlocked or locked to Sprint or T-Mobile.

Which is probably why most people get the phones from their carriers. Some of them do have special models, because they do something weird with their spectra.

[-] Serinus@lemmy.world 3 points 4 months ago* (last edited 4 months ago)

Well, for many years carriers would give you ~$400 credit towards buying a phone when you signed a contract. There would be "free" phones or the $500 Motorola Razr would be $100 with contract.

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[-] LordCrom@lemmy.world 25 points 4 months ago

Happened to us using cricket also. Forever family plan of 5 lines for $100 so long as the plan is never adjusted.

Well 2 months ago, bill showed for 130. I called and they said they are doing away with that plan. When I pointed out the 'forever' part, they actually pulled a Darth Vader and said they were altering the plan and that I had enjoyed the low cost for much longer than new clients.

Fuck off

[-] paraphrand@lemmy.world 19 points 4 months ago

Century Link is pulling this shit too.

[-] lemmy_user_838586@lemmy.world 18 points 4 months ago* (last edited 4 months ago)

Yup, they got me. Signed up for "price for life" fiber for $65/m, didn't take a screenshot so i have no proof. 2 years later, nothing change contract wise, but now my bill is $85/m and I can't fight it, again no proof. They were extremely careful to not have price for life branding on anything after you signed up, no email, no bill, no messages, nothing. Fuck Centurylink.

Now they're trying to get me to switch to Quantum Fiber which apparently is still Centurylink, and the carrot or stick they're using is the price for life rate at Quantum Fiber.. Why would I trust a price for life promo when you reneged on the last price for life promo, in less than a year?

Again, Fuck Centurylink.

[-] PoopMonster@lemmy.world 19 points 4 months ago

Yeah... I switched to an mvno less than a week after I got the text. I'm now paying half of what I used to for the same service (even the same network)

[-] wreckedcarzz@lemmy.world 14 points 4 months ago

Do note that, depending on what plan you were on before, and what you're on now, it might be the same network but not the same service. Almost all MVNOs are at a lower data priority (sometimes by several levels), most don't offer roaming service, most don't offer international service, and things like (first-party) call/text blocking through an app isn't available.

I have a second line on tello for $6 and it's everything I need for that line, but during the day data is basically useless on that line. The tower near me is massively over capacity - but if you have a tmo line with their top priority (most plans sold directly thru tmo), you'd never know it. Everyone else gets screwed.

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[-] dirthawker0@lemmy.world 11 points 4 months ago

Honestly, these "promises" never last. I had ATT at $50/mo for home internet service and was promised it would never go up. Last year it went to $60 and this year $65. I just switched to Xfinity. More Mbps than ATT, promotional price of $20/mo for a year, it goes up to 35 for year 2, then after that the promotion is over and it's $57. After the 3rd year ends it will probably go up, but they've basically given me 1 free year of internet.

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[-] henfredemars@infosec.pub 10 points 4 months ago

Only a fool would believe a corporation’s promises.

[-] Kolanaki@yiffit.net 7 points 4 months ago

I'm still on a grandfathered plan from when I first got my Sidekick. lol

[-] Veraxus@lemmy.world 5 points 4 months ago

Same. We got a super limited deal well over a decade ago that they ran for a single Christmas. While our bill has gone up ever so slightly in that time, the extra cost is all due to misc “fees” rather than the base rate, according to the bills.

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[-] PsyDoctah9Jah@lemmy.world 6 points 4 months ago

T-Mobile is trying to retrofit this bs, gaslighting people, well trying to based purely on greed. This " pay your last months bill " is something new.

It was both implied and understood when I selected that plan that the price would not change as long as we kept the plan. There was no promise or guarantee. This was an agreement.

Because my rate would not change this directly influenced how I did business with T-Mobile AND their competitors by deciding to upgrade, accept a promotion, decline a competitors offer, remain a customer, remain on my plan versus newer ones, etcetera.

Are people being wilfully obtuse or just dense. If the Price Lock / UN- Contract always had a 60 day "promise" this would have been brought up years ago. In fact, it states (ed) the opposite and the rates should not be changing. The way T-Mobile is handling this is disgusting. I could respect them more had they said " we are breaking the terms we proctored to you and will pay all penalities and fines associated both civil and arbitration, we also recognize how this violates consumer trust, we are officially the company we keep " - The Re-Carrier

[-] Sam_Bass@lemmy.world 4 points 4 months ago* (last edited 4 months ago)

Yeah mine is holding steady so far. If it goes up too much i might have to go back to mvno

[-] ThrowawayInTheYear23@lemmy.world 3 points 4 months ago

T-mobile "Surprise bitches"

[-] DudeImMacGyver@sh.itjust.works 3 points 4 months ago

Not even surprised TBH

[-] DrowningInteger@lemmy.world 3 points 4 months ago

After how fucking god awful the Sprint merger was handled I don't think I can trust t-mobile to do anything right

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this post was submitted on 12 Jun 2024
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