this post was submitted on 17 Aug 2023
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My wife and I started talking about this after she had to help an old lady at the DMV figure out how to use her iPhone to scan a QR code. We're in our early 40s.

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[–] NENathaniel@lemmy.ca 90 points 1 year ago (3 children)

Work tech retail, a lot of young people don't know shit about any tech tbh

[–] Gongin@sh.itjust.works 50 points 1 year ago (1 children)

It's because everything is now UI driven and done for them. They didn't have to debug or solve computer issues. It's a sad state of affairs that the better technology gets the less the population understands it. I'd say, with respect to this post, millennials may be the only generation that can truly problem solve tech, both past and future.

[–] PerCarita@discuss.tchncs.de -2 points 1 year ago (1 children)

It's not necessarily a bad thing

[–] Cubes@lemm.ee 2 points 1 year ago (2 children)

Not sure why this got downvoted. Things "just working" have a lot of upsides too: saving time, better accessibility, etc.

[–] PerCarita@discuss.tchncs.de 1 points 1 year ago

I think so too, but oh well, people disagreed and that's okay :D

[–] webhead@lemmy.world 1 points 1 year ago (1 children)

No one is saying things should not just work. The problem is they still break sometimes and people have no idea what to do because it's rarer now. Also when you get into the business world, you need to use an actual computer to do work. A tablet is not going to cut it. Tablets are mostly for consuming/using, not creating. It's a lot easier if you know how to use a computer to do that (Windows, Mac, whatever but you need to understand that basics).

[–] PerCarita@discuss.tchncs.de 1 points 1 year ago (1 children)

It really depends on the kind of work you do. My mindset is, if you're interested in it, invest time in learning about it. If not, then not. We don't have to go all "kids these days..." or look down on people who aren't as interested in techology as we are.

[–] webhead@lemmy.world 1 points 1 year ago

I don't really. I was just explaining the reasoning there. It is still important to know how to use a computer. That said, I've worked in IT and many people of all ages are pretty terrible with tech anyway lol.

[–] phillaholic@lemm.ee 30 points 1 year ago* (last edited 1 year ago) (2 children)

They don’t know how to troubleshoot tech. Gen X and early millennials had to get things to work far more often than later generations. Today most things just work.

[–] NENathaniel@lemmy.ca 5 points 1 year ago

Even beyond troubleshooting.

Basic things I'd expect people to know:

  • What and HDMI cable is

  • what an Ethernet cable is

  • That Samsung isn't the only Android manufacturer

  • That different tablets are different shapes/sizes and hence use different cases (seems like common sense to me but apparently not)

Etc...

[–] Kikkertje@aussie.zone 3 points 1 year ago

For sure. Gen X here. I was in IT during the wild west days (90s) and it was glorious!

[–] ElderWendigo@sh.itjust.works 10 points 1 year ago (1 children)

You'd never hear from (and might even never see) those that knew anything.

[–] NENathaniel@lemmy.ca 2 points 1 year ago

Yea I definitely don't expect to hear as much from those who are more educated, the sample group is not neutral.

but with such a large sample size I still find it worrying.