You know what, this is on us. Chat GPT is just a prediction engine that tries to say what words it thinks follow a preceding prompt, and it’s looked at millions of examples (written by us) and it’s seen hapless clients and users complain about bugs and be told: “user error, works fine” so often chatGPT just thinks it’s just the culturally accepted polite response to a bug report, in the same way as responding to “thank you” with “you’re welcome”. This is a dark mirror on our profession.