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Oh, they’re still a bitch today. Been in the process of moving my work’s domains off of them over to Porkbun for cost-savings and the peace-of-mind of not having to deal with them.
Like, they apparently switched from offering more expensive Windows webhosting over to cheaper Unix webhosting - but because we signed up for the Windows servers for webhosting, they’ve been charging the company $175 a month for the past couple of years and never bothered to tell anybody about it until I recently asked about it and demanded that they lower the cost they’ve been charging us because they can’t do refunds :) Also they nickel-and-dime the shit outta their customers - like WHOIS privacy is $13 a year per domain with Network Solutions while it’s free on others, including GoDaddy.
GoDaddy might be shit, but I sincerely hope every single person who works at Network Solutions will get fucked by a rake.
A sharp metal garden rake to boot. Stripping Network Solutions of its monopoly was one of the best decisions ICANN made.