this post was submitted on 16 Jun 2024
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Adobe made a small change to its terms and conditions and that made its users very, very unhappy — scrutinizing data to find illegal content is a risky move (www.techradar.com)
submitted 5 months ago by lemmee_in@lemm.ee to c/technology@lemmy.world
34 comments fedilink hide all child comments
 

Adobe recently updated its terms of use, and although companies do this all the time, these new changes have sparked a significant amount of discord and discussion among users.

The updated terms of use give Adobe access to any form of media uploaded to its Creative Cloud and Document Cloud services, a change which immediately sparked a privacy backlash and led to many users calling for a boycott. So annoyed were paying customers that Adobe was forced to issue a statement clarifying what the updated terms mean, and what they cover.

The changes Adobe made include switching the wording from “we will only access, view or listen to your content in limited ways” to “we may access, view or listen to your content” and the addition of “through both automated and manual methods”. In the Content section, Adobe made changes to how it would scan user data, adding the manual mention.

In its explanation of the terms changes, Adobe said, “To be clear, Adobe requires a limited license to access content solely for the purpose of operating or improving the services and software and to enforce our terms and comply with law, such as to protect against abusive content.”

While the intentions behind these changes might be to enhance service quality and ensure compliance with legal standards, permitting the company to have such broad access to personal and potentially sensitive content clearly feels intrusive to many users. The shift from an explicit limitation to a more open-ended permission for content access could be seen as a step backward in terms of user control and data protection and raises concerns about privacy and user trust, which Adobe’s statement doesn’t fully address.

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[–] 555@lemmy.world 101 points 5 months ago (2 children)

Define illegal content. Rainbow flags in Russia or the Middle East?

[–] WallEx@feddit.de 51 points 5 months ago (1 children)

A picture of a man in front of tanks in China ... Some fictional bear ...

[–] 555@lemmy.world 20 points 5 months ago (1 children)

I hear Winnie the Pooh is pretty controversial some places.

[–] essell@lemmy.world 14 points 5 months ago

Well, if he's going to walk about all the time without trousers, what does he expect?

[–] irotsoma@lemmy.world 23 points 5 months ago (1 children)

Yes, this is exactly what it's for, as well as Winnie the Pooh in China, LGBTQ+ materials in Florida, or any other ridiculous laws. As fascism is taking over many countries, including the US, UK, and other Western countries, they are pressuring content storing companies to add backdoors to allow hunting down dissidents.

Oh, and also this is a way to allow selling the content to train AI since it's less obvious that it is allowed with this kind of vague wording.

[–] 555@lemmy.world 5 points 5 months ago

No doubt it’s about training AI on design. All these designers are putting themselves out of business. Nothing to be done about it. Corporations always win.

[–] JeeBaiChow@lemmy.world 59 points 5 months ago (2 children)

I'm not sure this is an argument for ignoring the tos, or one for scrutinizing the shit out of it. Why bother if they're just gonna flip on you, when the software becomes part of your established/ preferred workflow? I want my perpetual standalone offline systems back. Never used ps since v4.

[–] BluescreenOfDeath@lemmy.world 28 points 5 months ago (1 children)

AFAIK, the unilateral nature of TOS/EULA agreements in the day of Software as a Service hasn't been litigated. Which means there isn't a court's opinion on the scope or limits of a TOS/EULA and what changes can be made.

Currently, Adobe has the full force of contract law to initiate this change without any input from consumers because a case about this has never made it to the courts.

It'll be interesting to see where this goes, but Adobe will likely backpedal on their language in the TOS before any case gets to a Judge because the last thing any company wants is for a TOS/EULA agreement to be fundamentally undermined by a court.

[–] BearOfaTime@lemm.ee 17 points 5 months ago

It's interesting to see large organizations backpedalling when it's clear things will head to court. Tells us they know their shit won't stand up in court, and it would set a precedent making it easy for "ambulance chaser" lawyers to file a whole bunch of cases.

[–] disguy_ovahea@lemmy.world 4 points 5 months ago (1 children)

You don’t need to scrutinize it. Here it is in plain English.

https://tosdr.org/en/service/417

[–] JeeBaiChow@lemmy.world 5 points 5 months ago (1 children)

Yes, but why bother? They will just change it on you again. Better skip adobe altogether.

[–] disguy_ovahea@lemmy.world 3 points 5 months ago (1 children)

Totally. I went to Affinity when Adobe went subscription.

Just wanted to share TOS;DR. It’s a really handy free site for translating TOS and EULA.

[–] JeeBaiChow@lemmy.world 2 points 5 months ago

All good man. All good.

[–] CosmoNova@lemmy.world 28 points 5 months ago (1 children)

Well I know a lot of German companies that would look for alternatives immediately if their management actually used the internet and knew about this.

[–] General_Effort@lemmy.world 7 points 5 months ago

The way it looks, Adobe has to do this to comply with EU law.

[–] autonomoususer@lemmy.world 9 points 5 months ago* (last edited 5 months ago)

They control it, not us. It fails to include a libre software license text file, so what did you expect? 🤡🤡🤡

[–] shapis@lemmy.ml 5 points 5 months ago (3 children)

Is not using Adobe a realistic option in professional settings atm?

[–] grue@lemmy.world 10 points 5 months ago

Maybe, maybe not, but I would argue that even without viable alternatives, people in professional settings no longer have a choice. It is no longer possible to comply with Adobe's ToS and many business clients' confidentiality and/or exclusivity requirements at the same time.

[–] MamboGator@lemmy.world 6 points 5 months ago (2 children)

Even for personal use, I've tried various alternatives to Photoshop over the years like Gimp and Krita and they just can't compete. Photoshop is just ridiculously powerful, so it sucks even more that the company that owns it is so shitty.

[–] ripcord@lemmy.world 5 points 5 months ago

Although there are people using those professionally, they're definitely not ones that generally ever get recommended for it. And gimp in particular IMO kinda sucks although it has a lot of power.

A big one that's getting a lot of steam is the Affinity Suite.

[–] Abdoanmes@lemmy.world 3 points 5 months ago (1 children)

Did you try the Serrif suite of Affinity products? Photo, Designer, and Publisher. They helped me step away from Adobe design tools. https://affinity.serif.com

[–] MamboGator@lemmy.world 1 points 5 months ago

First I've heard of it. I'll check it out. Thanks!

[–] ILikeBoobies@lemmy.ca 0 points 5 months ago

It would depend on the company

[–] corroded@lemmy.world 5 points 5 months ago (2 children)

Is Creative Cloud a requirement for using Adobe products these days? Surely someone can just save data locally instead. Media files (especially raw video) can be enormous.

[–] Obi@sopuli.xyz 4 points 5 months ago

Yeah I save everything locally, I technically have a small bit of cloud included with my plan (the smallest/cheapest one you can get, LR+PS), but I never use it. I've moved to alternatives for everything else but still stuck with LR+PS for the photo work for now..

[–] MamboGator@lemmy.world 3 points 5 months ago

You can still save locally even if you're using the Creative Cloud software. I stuck with CS6 for a long time because I hate software subscriptions, but eventually bit the bullet to get access to the new features and a UI that actually scales to my monitor. It's been mostly fine, but I'd still prefer to just own the software I use.

[–] just_another_person@lemmy.world 4 points 5 months ago (2 children)

I'm positive they got notified they were hosting a massive amount of CSAM, or similarly awful AI generated shit since it's the Wild West out there now. This was their only way out.

[–] sabin@lemmy.world 25 points 5 months ago (1 children)

Sounds like a smokescreen to me. All file sharing services have this problem. The solution is to respond to subpoena requests and let the government do their jobs. They do not have to allow themselves to arbitrarily violate their users privacy in order to do that.

[–] greenskye@lemm.ee 5 points 5 months ago (1 children)

I realize it's gross and icky and morally problematic, but I really wonder if trying to have the government crackdown on AI generated CSAM is worth the massive risk to freedom of speech and privacy that it seems like it's going to open us up to. It's a massive blank check to everyone to become a big brother.

[–] just_another_person@lemmy.world -5 points 5 months ago

There are no laws about it anywhere right now, but I'm sure it's about something more real. As this has played out many times in the past (Amazon, Apple, Google FB..etc) across many different policing agencies: if they identify a HUGE host that is a problem, they notify them first and allow them to address the issue before making themselves known and cracking down on the offenders. This just feels like that same thing again.

AI or not, if a court can prosecute a case, they'll do so.