My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!

ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.

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[–] ElGosso@hexbear.net 23 points 10 months ago

Agreed. The last time I had issues with my debit card I tried calling the bank and got put on hold until an automated voice told me there was another number in the app that gave app users faster responses. Made me a little nuts.