My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!

ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.

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[–] Rojo27@hexbear.net 12 points 10 months ago

I feel like a large part of it is the enshitification of things that should be more convenient. Like I like the idea of being able to order food ahead of my break so that all I have to do is pick it up and have more time to enjoy it, but it feels like as time goes on more and more thing break and suddenly the convenience factor goes out the window.

Also some of the terms and conditions are fucking wild. For example the McDonalds app now has you agree that if you order through the app you wouldn't be able to sue them or something like that. I'm sure there was a thread on here about it.