I worked at a place that would hire random people for 13 dollars an hour and sell their labor to small businesses for 120 an hour and say they were marketing/SEO experts. The job posting was basically "copywriter" and the training there consisted of "figure it out"

One client saw how bad his site was written, and yelled at the director and accused him of hiring busboys, rhetorically really, as he didn't know any of it

The director incredulously retold this story to us, as if it was the most absurd accusation. Like dude, he didn't mean you handed your laptop to your waiter at Applebee's. He means you hired busboys and didn't train them in the skills you're selling. That's... That's half the team. The client couldn't have been more right

[–] alexandra_kollontai@hexbear.net 16 points 10 months ago

The more companies I have to talk to for my job, the more I realise that 80% of being a business is trying to pretend that you have a good product and good internal processes, and the other 20% is putting out some crap from not having a good product or good internal processes.