vyvanse prescription has been delayed for 3 weeks now. i am a patient, yet severely ADHD soul, so I figure "oh it's probably just delayed because they're out of stock" and go about my business since I had about a week left (thanks to me completely forgetting to take it like 30% of the time).
wake up this morning and realize I am taking the last one I have. Not good, I think, because next week is especially busy at work. So I take an early lunch break at 9:30 and drive out to Walgreens to see if maybe, somehow, I've just completely missed the "your prescription's ready" call and texts.
Pharmacist asks me what I'm looking for. "My vyvanse prescription, it was placed on the 24th. My name is ABC and DOB is..."
Tappity-tap-tap on their computer. They glance up and narrow their eyes at me like I'm asking them to hack into the NSA's secure amphetamine database. Tappity-tap-tap.
"You're picking up a vyvanse prescription?? For whom??"
Uh, myself...? Here's my license.
"Hm..I'm not finding it, let me ask the head pharmacist to take a look."
30 minutes go by. The Head Pharmacist finally comes out and asks for my license for the second time. "The other pharmacist literally copied it down on the clipboard before they went to find you." I say as I fish it out of my wallet. They blink and look at the clipboard.
"Oh..huh. You're right they did."
Now I'm somewhat irritated as I hand them my license again. He looks at it, realizes it is exactly the same as what the sheet says, and hands it back to me.
"So umm.....it looks like the generic lisdexamfetamine is backordered which is why we haven't filled it yet."
This wouldn't be a shock except for the fact that I don't get the fucking generic. So immediately my response is "Well, my insurance covers the brandname 100% and I don't even get the generic so...are you saying the brand-name is also backordered and you cannot fill it??"
"No, we can fill it if you want the brand name medication!!"
"So why did y'all not fill it for 3 weeks if literally every other time I've filled this prescription through you, I've received the brand name medication??"
"...Because the generic is back-ordered sir..."
?????????? What the fuck are you talking about. It sounds like you just tossed my prescription into the "backordered" pile whenever it came in and didn't realize it wasn't actually a backordered medication until I came in. Thank you for wasting my entire hour lunch-break!!
I had to go to my pharmacist four times because they said I didn't have a receipt .
Turns out they did, I had just mixed up the brand name with the medicine name. My mistake, except not really because the first time I came in I said I was there to pick up a receipt, they asked which, I told them the one that was IN THEIR FUCKING SYSTEM ORDERED BY MY PSYCHIATRIST, they asked me to be more specific, so I told them "the medicine for my ADHD" and they asked me to be more specific so I told them [brand name] and he told me they didn't have a receipt for that drug in my name. Weird. I go to my doctor, I ask my doctor "hey the receipt isn't out, would you send it out?" Doctor checks, the receipt is out. I go to pharmacy, we repeat the process, they say there isn't a receipt for me for that drug (and again I start out by saying there's a receipt for some ADHD medication, not [name brand drug]).
Now I wanna make this clear: I live in a country where this system is digital. Doctor writes into a computer "yes this person should get this medicine". You show up, you say you're there to pick up medicine, you show id, you pay for medicine, you leave. That's it. All you as an individual has to know is that there's a receipt for you.
This colossal dickhead suddenly decided he had to make his own weird little routine where I had to be able to name THE SPECIFIC CHEMICAL STRUCTURE/MEDICINE NAME. You don't even have to know what you're taking your medicine for, but he decided you did, so I went a fucking month without my medication.
I went thru this thing two more times, until on the fourth visit, the educated individual behind the counter thought to ask if I was okay with any brand, since the DOCTORS RECEIPT TO WHICH I HAD ORIGINALLY REFERRED THEM TO didn't specify a brand.
He then chose to chide me for mixing up brand and medicine.
I hope he spends some time in a warm place where nasty people poke him with prods until he can recite the medicinal name of every drug he had in his inventory.
Now I'm not a pharmacist, but I am an expert in another field. When I interact with people that aren't experts in that field, I assume they won't know anything beyond what is immediately apparent to them and anything beyond that is a pleasant surprise to me. Apparently pharmacists are taught to assume everyone knows what they know.
Shut the fuck up and give me my goddamned drugs you reptile.
Luckily I have a stem degree in a related field, so if these assholes ever try this on me I'm not gonna just say Ritalin or Methylphenidate or even Methyl-2-phenyl-2-(piperidin-2-yl) acetate. I'm gonna start asking him to give me the Hartree-Fock results for the structure of the money I'm supposed to give him